Archive for August, 2018

Providing Quality Services

Is it free money, according to nekotrye, or is it worth the money? When discussing quality often more questions than we can give answers. We now define what quality, consider the model, we find the relation between quality and marketing, will explain why quality is important, and consider how the firm hospitality, tourism services and other areas of hospitality can improve the quality of their services. Quality in such service areas is very different from the quality in manufacturing firms. Product company engaged in the hospitality industry, is produced and consumed simultaneously, whereas the production and consumption manufacturing firms are separated in time and space. It gives manufacturing companies the time to check and remove defective products before consumers receive them. Defective products are the company money, but not so much like a client who refuses to buy the product or return it as defective. In hospitality services companies in periods of high demand for their services is very difficult to ensure quality control. Thus, achieving quality in the service sector – an important task, which provides entrepreneurial success.

The following example illustrates how mistakes can be admitted in the high season and during periods of congestion serving staff. A client has reserved a hotel room. At this time, a new hotel offered special reduced rates for those who lived nearby, to acquaint them with their services and thus create conditions for the positive feedback of the local population. Information about the hotel states that check after 2 hours of the day. But when a customer arrived at 2:30 pm, the clerk at the register said that while there is no vacant rooms and asked to wait. An hour later, the clerk announced that the room is ready.

Guest came in the room, opened the door and saw a few people in the room, then he returned to the registration desk and reported it to the clerk. Puzzled by the clerk checked the computer data, and then made a few phone calls. As a result, he found that the charge of the sale was meant to show the room to potential guests, but do not bother to delete it from the list ordered numbers. In normal times it would not create problems, but this day was very much wanting to stay in a hotel and waiting rooms. After cleaning, room was made available to waiting guests. Reception desk clerk explained to his guest what happened, and asked him to return to the room. Later he was served champagne and strawberries with an apology from the manager. Activity in the hospitality industry involves a high degree of contact and coordination among employees and guests. But the absolute quality can never be achieved. Employees will make mistakes, and the system will fail. The quest for quality – an endless process.

Games Convention

“” BarCamp offers two gaming sites games community an innovative unconference experience in game industry gamer games developer meets meets Publisher online meets offline very versatile, exciting and above all else, the world’s first dual promises “BarCamp on the subject of games” to be. Things that together include, should appear together again. Physical sport and S-sport, as well as games development, online games, casual games, and fantasy games. Creativity and Exchange stands in the Center and the genre- and without prejudice. “” Will be held the GamesCamp as a user-generated”unconference parallel to the events of the trade fair Games Convention online” in Leipzig on the 1st and 2nd August 2009 and Gamescom “in Cologne on 22 and 23 August 2009. interested participants can learn under and login. Credit: Jorge Perez-2011. Developing common visions there is everything! What is special about an unconference is that there is no audience but only participants, no fixed program but self organised Sessions. Anyone who wants to contribute something interesting, is cordially invited.

PowerPoint slides with or without, alone or in pairs, lecture or discussion everything is possible. Whether Hobbygamer or ESL professional games developer, or an advertiser, whether strike expert twin lovers or counter anyone can join and develop completely new, interdisciplinary ideas and thoughts with others. Participation in the GamesCamp is free, what is possible through the support of numerous sponsors such as BigPoint, paysafecard, mixxt, mymuesli.com and Sonntagmorgen.com. Who also wants to be at this unique event as sponsor here, may request appropriate documentation when Jutta Westphal under. Let the games begin! Let’s play! Further information: event: gamescamp.mixxt.de to Unkonferenzen: p = 113 to the Games Convention online: to the Gamescom:

Basque Country

Getaways to hotels in the Basque country is true that there are companies of promotional marketing to promote their campaigns and attract consumers, they offer the claim of healthy living, hiking, walks, guided tours is No less true that there are hotels in the Basque country that cover all needs. Thanks to these marketing companies make to improve the companies manipulated, imprenta online, mailing, printing leaflets, and carrying out the junk mail. For even more opinions, read materials from Tony Parker. The northern part of the Basque country offers us excellent sites. Its rivers, mountains, trails the route of the camino de santiago in the North zone and Aizkorri natural park. is field. Doing hiking through forests of the Aizkorri Natural Park, starting from Otzaurte and crossing the legendary San Adrian cave, we find what remains of the old Roman road that then it would lead to part of the northern route or Cantabrian route of the Camino de Santiago, (Beasain Hotel is situated in this northern route); We can climb up Mount Aizkorri or enjoy the peace in meadows of Urbia. If we lower the port of Otzaurte arrive at Zegama, door entrance to the Natural Park; touring the town can visit the Church (here is the mausoleum of the Carlist General Tomas de Zumalakarregi and the oldest cross in Gipuzkoa), numerous chapels, historic houses, Arakama mill and the center of interpretation of the wood. A trip through these lands is an enjoyment for the senses, where you will find the desired rest, for both the mind and the body. It is always possible to find a moment to let the wonderful mountains, trails and approaching the beaches..