New Business Model
Cost-effective basic equipment helps the entry in the online support Dresden, March 23, 2009 with the pcvisit BasicSupport the pcvisit Software AG offers a cost-effective entry into the online support and the earning potential associated. Sales Director Norbert Schuster explained the benefits of the new software: with the pcvisit BasicSupport we show that companies with small software budget for less than 4 euros can legally start support via the Internet in the month. We have deliberately against the model free version for private use”chosen. The pcvisit BasicSupport is a low-cost solution which is released for commercial use.” Ease of use and the affordable price to convince the buyer thereof to take the first step in the direction of online support. The resulting savings of time and money enable especially smaller firms to use their scarce resources more profitable.
pcvisit BasicSupport is available immediately in the online-shop of the company and distribution partners available. pcvisit BasicSupport designed with supporters for the entry in the online support. The functionality is focused on safe and fast viewing of the customer screen. The views of the customer’s PC is possible only after the explicit consent of the customer and the remote control has been deliberately disabled. That takes the invited customers any concerns on the screen look remotely. Toss with pcvisit BasicSupport IT-supporter can a first look over the shoulder”of customers, on its screen. After this first analysis of the supporter can decide whether he can help his clients immediately or but a trip to the customer is necessary. The participation of the guest is completely free, as with all pcvisit versions and none learns and no installation required. Of course, also the pcvisit BasicSupport offers all, by default used by pcvisit collateral in dealing with desktop sharing software.